(I can use the printer functionality just fine.) Please Canon - forward this to your engineers and provide a fix asap. It barely starts to scan, then immediately cancels. Trying the built-in Windows Scan app instead of MF Toolbox. It detects the scanner, and MF Toolbox can switch to that device, but it still gives a communications error. I've also tried various other things without success: I've also tried to uninstall the existing MF Toolbox first, and it also hangs at this same dialog. This should be updated.Ģ) I downloaded the one for Windows 8.1, and tried to reinstall, but it just hangs at the "Processing Installation" screen: I thought I would try to reinstall the MF Toolbox utility, but there are two problems.ġ) The downloads page shows no downloads for Windows 10 for this printer. After the upgrade, I get "Cannot communicate with the scanner" error dialog: I had MF Toolbox 4.9 installed before the upgrade, and it worked just fine. I can no longer scan using the MF Toolbox utility. I have a MF4570dn, and recently upgraded from Windows 8.1 to Windows 10.
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